Any computer with an Internet connection, TCP/IP or on a Local Area Network can be remotely administered. Certain versions of Windows have a built-in remote administration package. A free cross-platform alternative is VNC, which offers similar functionality.
Security is an important factor when choosing a remote support solution for any enterprise. Gone are the days where security was just a matter of the highest degree of encryption. Today, a truly secure remote support solution will allow you to centrally control who can do, what and where.
Network management is consisting of five areas:
- Fault Management
- Configuration Management
- Performance Management
- Security Management
IP based cameras and phones are the future. They work by turning images and audio into data then transmitting this data over a network or Internet connection. The ultimate benefit of this over analogue systems is greater flexibility, better performance and easier installation.